Contact Us
We're here to help with any questions about our premium eyewear collection, orders, shipping, or customer service needs.
Get in Touch
Email Support
For general inquiries, order status, and customer service
Response time: Within 24 hours
Phone Support
Speak directly with our customer service team
+1 (555) 123-4567
Available during business hours
Live Chat
Instant assistance for urgent questions
Available on website
Mon-Fri: 9AM-8PM EST
Customer Service Hours
📞 Phone Support
- Monday - Friday9:00 AM - 8:00 PM EST
- Saturday10:00 AM - 6:00 PM EST
- Sunday10:00 AM - 6:00 PM EST
📧 Email Support
- Response TimeWithin 24 hours
- Priority SupportWithin 4 hours
- WeekendNext business day
💬 Live Chat
- Monday - Friday9:00 AM - 8:00 PM EST
- Saturday - Sunday10:00 AM - 6:00 PM EST
- ResponseImmediate
Our Location
📍 Gentle Monster Boutique
4287 Madison AvenueNew York, NY 10017
United States
⚠️ Urgent Assistance
For order issues requiring immediate attention:
Emergency Line: +1 (555) 999-8888
Available 24/7 for critical order problems